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My Lowell © 2026
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Welcome to My Lowell!

In this service you can take care of your collection matter when it suits you best. If you need help, our customer advisors will help you in the chat.
20.06.2024

Poikkeavat aukioloajat

Löydät palveluaikamme vuoden 2025 kesällä ja juhlapyhinä verkkosivuiltamme

https://www.lowell.fi/asiakaspalvelu/poikkeavat-aukioloajat

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Check case status

Check here whether your collection case has closed. You can find the service reference in your collection letter.
An error occurred. You can check the status of your collection case by logging in to the service or by calling our customer service.
The collection case you checked is open. Please login to check details.
The collection case you checked is closed.
No information found with the service reference you entered. Please make sure that the service reference is correct.
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We check your transaction rights through the suomi.fi service
If you want to act on behalf of a company or an organisation, your eligibility to do so will be checked from the general registers and the authorisation register through Suomi.fi. If you are not eligible based on your position, you need to request a mandate in the Suomi.fi e-Authorizations service. The mandate is granted by a company's or organisation's representative who has the right to grant mandates. When requesting a mandate, you also need to select the appropriate mandate theme. To handle invoicing and debt collection matters in My Lowell, you need the following mandate: Handling debt collection matters
Information on e-Authorizations:
https://www.suomi.fi/e-authorizations
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